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Privacy Policy

We are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy explains how we collect, use and protect your personal information when you use our services and website.

Collecting information

We may collect the following personal information: Name and surname Contact details (email address, phone number) Property information to provide our services Feedback and comments you make about our services

Use of information

We use the information we collect to: Provide and improve our services Contact you about your enquiries and orders Send you information about our services, special offers and loyalty programme (if you have consented to receive such information) Tailor our services to your needs

Disclosure of information to third parties

We do not sell, rent or disclose your personal information to third parties, except where necessary: To provide our services (e.g. with delivery partners) If required by law or by public authorities To protect our rights, property or safety

Cookies and tracking technologies

Our website may use cookies and similar technologies to improve user experience, analyse traffic and tailor content. You can control the use of cookies by changing your browser settings. However, disabling cookies may result in some elements of the site not working properly.

Data security

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure or destruction. We regularly review our security procedures to ensure data integrity.

Your rights

You have the right to: Access to your personal information that we hold Correct inaccurate or incomplete information Delete your personal information when it is no longer needed Object to data processing in certain circumstances Opt-out of receiving our marketing materials To exercise this right, please contact us using the contact details below.

Changes to the privacy policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated date. We encourage you to review this privacy policy regularly to stay informed about how we are protecting your information.

Contact us

If you have any questions, comments or requests regarding this Privacy Policy or your personal information, please contact us.

Client Testimonials

Owners who rely on Urb every weekTen fresh notes from homeowners, resorts, and developers who entrust us with their water.

The crew finished the well and room assemblies without damaging our mature garden.

Daina & MartinsGarkalne property
Drilling

Telemetry warned us before the freeze, and the team winterized the system in a single visit.

Janis V.Cesis property
Maintenance

The technical room looks like a design project—powder-coated manifolds and perfect lighting.

Ilze PetrovicaJurmala guesthouse
Installation

Urb handled the permits, lab work, and documents so investors could give the green light.

Roberts P.Adazi facility
Compliance

Routed around granite without delays and left daily progress notes.

Liga & AndrisSigulda slope
Field Team

24/7 monitoring saved us during a holiday weekend when pressure dropped—resolved remotely.

Hotel A13Vidzeme coast
Monitoring

Prices remained locked even after filter additions mid-project.

Edgars K.Agenskalns house
Pricing

Documents arrived with QR codes, torque data, and lab certificates—impressive discipline.

SarmiteRoja municipality
QA

The assembly team protected the hardwood floors, labeled every valve, and handed over a photo album.

Laura A.Ogre retreat
Finishing

We now feed thirty cabins with an Urb system and see real-time consumption by block.

Baltic CabinsLatgale resort
Scaling